Returning Parcels to Ebay

How to Return your Parcels to Ebay

If you’ve bought an item on Ebay and you want to use your cancellation rights to return it, you can request a return in the Ebay Resolution Centre (if the seller offers a ‘Returns Policy’ and uses the returns process of Ebay). Please note: this service is only available for items paid with Paypal.

Before you start a return in the Resolution Centre, it is recommended that you check the seller’s own ‘Returns Policy’. You can view this on the ‘View Item’ page.

According to Distance Selling Regulations, consumers who purchase over the internet from a business seller, generally have the right to return the item within 7 working days of receipt of the item. Private sellers may offer refunds, so please check each seller’s Returns Policy.

Get an Ebay Returns Quote

To send your Ebay item back to the seller, please use the ParcelsPlease quotation form.